Shipping

Processing

We process orders daily Monday through Friday from our fulfillment centers. Most orders are shipped the next business day, or in some cases the same business day. You can expect delivery within 3 to 10 business days of your order shipping out. Please allow 2 business days for order processing. International orders may take up to 2 to 3 weeks for delivery dependent upon the length of time required for customs processing. Not all Sites allow international orders.

International orders are subject to rejection by the seller based on quantity and geographical location.

Shipping fees vary by location and within the continental USA are included in the purchase price, outside of the continetal US shippping prices can be found as calculated during the order completion process before checking out or if an international order by confirmation email by seller.

Unless otherwise indicated, we are only able to ship to one shipping address per order. If you’d like to ship to multiple addresses, please place separate orders for each unique address. Some products may NOT be shipped to a P.O. Box or Military APO/FPO addresses, as some restrictions apply. You are responsible for making sure your address is correct and deliverable. Once in transit, we cannot redirect shipments to a new or different address. If your order is returned for an invalid or incorrect address the order not be refunded.

ATTENTION INTERNATIONAL CUSTOMERS: Not all Sites allow international orders. All international orders are shipped via USPS Global Mail. The shipping charge depending on the destination country. If your order exceeds $300, we may contact you if additional shipping fees are required. Please note that your order may incur some additional import tariffs and/or customs charges that are controlled by the destination country. These charges are the responsibility of, and must be paid by, the receiver of goods. Free shipping offers and coupons are not applicable to countries outside the U.S.

If you have questions regarding shipping please contact us using the relevant contact information below: Location Contact information United States Mariahnsingerman@ecomade.com

Complete Agreement

eCommerce

Some of our Sites may allow you to purchase products directly on them (“eCommerce Sites”). Although we have a variety of eCommerce Sites that sell different types of products and services, the provisions of this Agreement apply to all of them.

Refunds, returns, and exchanges will not be issued for products that have not been purchased directly through an eCommerce Site. We reserve the right to deny a refund, return, or exchange, and/or issue a shopping credit to your Account on the Site in our sole discretion for any reason including, without limitation, if we determine that you are not entitled to a refund, return, exchange, and/or issue a shopping credit or if our policy is being abused. We may use any means available to us, including coordination with other companies, to determine if you are abusing our policy. This decision is made in our sole discretion and determination.

Orders

We may make improvements and/or changes in products or services described on the Sites, add new features, or terminate a Site at any time without notice. We also: (a) reserve the right to change the goods and services advertised or offered for sale through an eCommerce Site, the prices, ingredients or specifications of such goods and services, and any promotional offers at any time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on an eCommerce Site will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that information on a Site (including without limitation product descriptions, colors or photographs) is accurate, complete, reliable, current or error-free; and (e) reserve the right to modify, cancel, terminate or not process orders (including accepted orders) where the price or other material information on an eCommerce Site is inaccurate, where we have insufficient quantities to fulfill an order or for any other reason in our sole discretion. If we do not process an order for such reason, we will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you.

Unless otherwise indicated (or if the eCommerce Site has a non-U.S. domain), products sold on the eCommerce Sites are intended for end use in the United States and are not labeled or intended for international distribution.

Resale

You are prohibited from commercially reselling any of our products or purchased via a Site if we do not specifically authorize your resale of such products. Note that this prohibition may not be applicable in all jurisdictions, and therefore may not apply to you.

Taxes:

If we are legally required to collect sales tax on merchandise you order, the tax amount will be added automatically to your purchase price. On rare occasions an error in our state sales tax database may cause the sales tax charge to be incorrect. If this happens, at any time up to two years from your date of purchase you may contact us for a refund of tax overcharges. This right to a refund is your exclusive remedy for sales tax errors.

Payment Processing: We may use a third party payment processor to process your payment information, including your payment card data. Be aware that you may be subject to the third party processor’s terms and your information may be subject to their privacy practices.